make a change.

So you want to make a change to your zest.home membership. You're in the right place! This is where you can find out all the information you need on how to make your membership fit your lifestyle best. you can get into contact with us to change any of the aspects you'd like. Find out more about changing your membership below.

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what's the point?

Contact.

Accurate home information allows us to keep in contact with you about any important changes to your membership, special competitions and events, and advice and info on your products.

Accuracy.

Having the right information on your membership helps us get engineers out to you quickly and efficiently, and allows us to give new engineers the right information.

Speed.

Your information being correctly logged into our system allows us to find solutions to your problems quickly, and without any bumps in the road. A win-win for all.

As you’ll read below – keeping your membership details up to date is an essential part of keeping your zest.home membership ecosystem running smoothly. We can make sure we manage and advise you on your items perfectly if we have all the correct information in all the right places.

As we’ll explain below, keeping your details updated helps us improve our service for you. It helps us contact you more easily, Allows us to be much faster in getting our engineers out to you, and ensures we deliver the most efficient service possible.

update your personal details.

You may want to update your personal details if your circumstances change and it’ll affect your membership. You can get in touch here and change your contact details from the home address to your email. We advise you to do this as quickly as possible if you do need to – as it may impact our ability to bring you the best service – and we certainly don’t want that!

update your membership permissions.

We wouldn’t want to send you anything or change your membership without your permission, so here is where you can configure your membership permissions. This determines whether we’ll be able to send you improved offers, reminders on how best to utilise your membership, and more.

get in touch.

 

We want to give you our undivided attention, so pop in your details below and we’ll make sure we get you as quickly as possible. We can answer any questions you may have on your membership, and if you have queries on anything else – don’t be afraid to ask, that’s what our helpdesk is there for!

What changes can I make?

You could update permissions, update your kitchendrawer details (item and insurance details), or update your contact details here.

How long does it take for my changes to be logged?

Not long at all! Once you change them, they should be logged into the system within an hour. Simple.

Does it cost me to make a change?

Absolutely not. In fact it may actually save you money or time if anything, improving our ability to look after your membership with your details.

Who else gets to see my data?

We abide by all of the GDPR laws in the UK, for a more detailed look, request our Privacy Statement regarding how we use data.

Do these changes affect the price increase on renewal?

Our renewal prices are always thought through very thoroughly each year. Being utterly transparent – we find ways to improve the cover and service you’re getting on as many fronts as we can. This makes sure that when your price inevitably increases, you’ve got some tangible improvement to justify it.