Tenants guide for Zest

Your landlord has chosen Zest to protect the appliances in the property against breakdowns and accidental damage. Learn more about Zest and what you need to do in the event of an appliance breakdown.


What appliances are covered?

We protect the following appliances from breakdowns and accidental damage:

  • Washing Machine
  • Washer / Dryer
  • Fridge
  • Fridge / Freezer
  • Freezer
  • Chest Freezer
  • Oven Inc Hob and Hood
  • Dishwasher
  • Tumble Dryer
  • Microwave
  • Range Cooker**
  • American Fridge Freezer**

Please check your Zest welcome letter for confirmation about which appliances the landlord has registered on the policy.

Contact us to book a repair


How it works


1. Submit a claim

Book a call with us to tell us about the faulty appliance and arrange a time for an engineer to visit.

Send out an engineer

2. We’ll send out an engineer

Our engineers are fast, friendly and reliable and will do their best to get your appliance running again as quickly as possible.

Appliance fixed icon

3. Appliance repaired!

We’ll be able to repair the appliance in most cases. If the appliance cannot be fixed, we’ll arrange a replacement with the landlord.


What do our customers think?


Become a Zest member for free

Our exclusive members’ club is completely free and gives you access to a range of benefits including:

Discounted appliances

As a zest member, you’ll get exclusive access to discounts on brand-new appliances and technology including TV’s, coffee machines and blenders. All at a price that you may not find anywhere else.

Free extended warranty

If you’ve recently purchased a new appliance or piece of technology, you can register for free extended warranty through Zest.

Access to expert advice

Get technology help and advice from our experts with over 15 years of knowledge in the industry, only a phone call away. Whatever your question, we’ll do our best to help!

Sign up for a free membership

Get 10% off our comprehensive appliance insurance

If you’d like to insure appliances or technology that are not covered by your landlords policy then get in touch and we’ll be happy to help.

Our appliance insurance is market leading and includes:

No excess

Unlimited claims
There’s no limit on the number of repairs or replacements for your appliances.

No excess

No hidden charges
We won’t ever surprise you with extra excess fees or callout charges.

Any age appliance

Any age appliance
We’ll cover any age appliance as long as it’s in good working order.

No excess

No upper claims limit
Whatever the damage is, when you’re covered by Zest, we’ve got it covered.

all white goods

Multi-appliances savings
Save money, time, and hassle by covering all your important items in one policy!

Free delivery

No depreciation
We don’t add any extra deprecation on top of the standard market depreciation.