frequently asked questions.
Here are a few answers to common questions that we think you might find helpful. If there’s anything else you need to know just get in touch anytime.
We’ve got repairs sorted.
Our fix-it team will handle it and won’t charge for call outs, parts or repairs unless it’s a fixed price repair.
Contact us 24/7 365 days a year on 0800 888 6666.
Give us a call, we’re here to help.
We’ll try and be with you in 48 hours – even in the evenings.
All our communication is clear and simple to understand, there are no hidden loopholes.If you have a question or want to make a claim just give us a call – we’ll fill out the forms.
We won’t bombard you with confusing policies and forms, we don’t offer cheaper deals only to new customers. If you need to claim there’s no forms to fill out, just give us a call we’re always at the end of a phone to answer your questions. We don’t do loopholes just friendly service when you need it to get things back up and running.
If it’s easier to arrange an evening appointment, let us know.
Yes, we’re here for you 24/7, give us a call.
We all live and work in the UK, and we are here for you 24/7.
Yes. Every plan is tailor made to your needs.
We all have busy lives. If it’s easier to arrange an evening appointment, let us know. Our fix-it team are a friendly bunch. We guarantee their work – and a smile. We think you’ll approve.
Yes, we’re here for you 24/7, give us a call.
No. No claims forms just give us a call -we’ll do the rest.
We don’t care how old you or your appliance are – we cover any make or age and don’t reduce payments as products get older.
Need a replacement? It’s normally a like for like product if your appliance is broken beyond repair. But, if you want we can arrange an upgrade for a fee.
